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Health plans around the country are using RPA to ensure the accuracy and timeliness of their provider directories. This has helped them avoid potential fines for inaccurate databases, while lowering their operational costs through RPA. By using Intelligent Automation (IA), we can shift traditionally time-consuming workloads over to a virtual workforce built specifically to complete high-volume tasks and workflows. With this added support, healthcare providers have more time to focus on higher priorities and direct patient care.

RPA can improve processes, improve the quality of care, and decrease expenses by:

Automating processes in the medical informatics field

Expediting the transfer of patient records

Eliminating repetitive work for highly-paid knowledge workers

Facilitating timely payments to federal contractors

Relieving interoperability issues related to incompatible legacy and mainframe systems

How Power Automate Works for Healthcare

Introduction to Power Automate

Power Automate, part of the Microsoft Power Platform, is a powerful automation tool designed to streamline workflows and integrate various applications and services. In the healthcare industry, Power Automate can significantly enhance operational efficiency, reduce costs, and improve patient care by automating repetitive tasks and complex processes.

AI skills (NLP, AI Computer Vision, Intelligent Optical Recognition)

Machine learning

Long-running workflows

Process mining

Native integrations

Advanced analytics

What Does Power Automate Do?

Power Automate boosts productivity and efficiency by automating repetitive tasks such as file synchronization, notifications, and data collection.

Seamless Integration

Connects to 200+ data sources, integrating with Microsoft and third-party apps like OneDrive, SharePoint, MailChimp, and Slack.

Data Access and Sharing

Facilitates easy access and sharing of business data across different apps, like saving email attachments to SharePoint.

Quick Automation

Enables fast, secure workflow creation without coding, with ready-to-use templates and UI flows for manual processes.

Custom Connectors

Allows creation of custom connectors for workflows triggered by external events, like receiving tweets about your brand.

Intelligent Workflows

Utilizes AI for tasks like form processing and text classification, automating data extraction and decision-making.

Logic Design

Helps design logic for Power Apps through a point-and-click approach, automating workflows based on events or schedules.

Process Guidance

Ensures data consistency and guides users through multi-stage workflows, like requiring approvals before order submission.

Productivity Boost

Increases productivity by automating both individual tasks and large-scale systems efficiently.

Our Power Platform RPA services

Provider value chain of care- Automate tasks at departmental level

Document triage Patient Intake Pharmacy/ Supply Chain Care Delivery Backoffice Revenue cycle management
Channel intake Patient enrollment Fulfillment Health and wellness Scheduling Billing/Claim submission
Data entry Insurance verification Patient profile Nutritional management Billing Cash application
Barcode/Scan Benefit verification Compliance and controls Value-based care Denial/Appeal Management
Indexing Prior authorization DUR review Case management Patient pay
Financial planning Order management Utilization management Reconciliation
Scheduling Inventory management Clinical analytics Adjustments/ Write-offs
Document intake Adjudication
Medical coding

End user benefits of RPA

  • Ensures proper patient information is on hand, aiding informed decision-making. Eliminates manual hurdles and centralizes data sources.
  • Simplifies appointment scheduling, optimizes bookings, and reduces cancellation rates.
  • Organizes and manages legal documents quickly and securely, ensuring version control and up-to-date edits.
  • Notifies relevant team members, ensuring important tasks or procedures are not missed.
  • Executes NDAs quickly and easily, saving time and effort.
  • Saves time on manual checks, allowing law professionals to focus on high-touch client service.
  • Speeds up the billing cycle, improves accuracy, and reduces manual effort.
  • Increases accuracy, reduces errors, and allows healthcare providers to focus on patient care.
  • Streamlines operations, reduces errors, and improves inventory management.
  • Reduces manual data entry for doctors, allowing more focus on treatment and patient care.

Business Management with RPA

Enterprise planning Financial management Business planning, design Human Resources management
Legal and compliance management External relationship management Enterprise administrative services Enterprise governance
Risk management Change management Vendor management IT management

Power Automate Solutions for Healthcare

RPA is a solution whose time has come. The “do more with less” mentality that drives so many business decisions has brought automation to the forefront of consideration when enterprises evaluate solutions for process improvement.

Solution Description
Integration with Electronic Health Records (EHR) Workers can integrate Power Automate with their EHR system to automate recurring data entry tasks and send notifications for new patient records.
Appointment Management Medical personnel can automate appointment booking or scheduling and set reminders for patient appointments via SMS, emails, push notifications, or other mediums.
Document Reviewing & Management Automates document review processes by sending notifications or alerts when a document is ready for review, and tracks modifications, gathers feedback, and merges comments.
Set Reminders Power Automate sets up reminders for court dates, hearings, deadlines, client meetings, etc.
Automating NDAs Automates the workflow of creating and deploying NDAs, streamlining external and internal approvals.
Conflict Checks Performs detailed analysis of client cases using name checks, subject checks, case comparison, etc., standardizing the process.
Medical Billing and Claims Processing Automates billing processes such as issuing invoices, managing product and service libraries, and automating scheduled, late, and recurring invoices.
Improving Computing Systems in Medical Data Structuring Automates data entry, copying tasks, migration, digitization of paper records, information reduction, file classification, and data extraction.
Medical Supply Chain Management Manages complex healthcare supply chains by automating redundant data entry and administrative procedures.
Scheduling Appointments Synchronizes appointment data with EMR systems to provide accurate information on doctor availability and time slots.

Is your organization ready for a new model of process transformation that puts patient experiences first?
Let’s transform your healthcare organization with Power Automate RPA.

Get in Touch

USA

24610 Durindal Ter,
Sterling, VA 20166, USA.

India

3rd Floor, 340 F-AD
Scheme 74-C, Vijay Nagar, Indore – 452010, M.P

Poland

Bronowicka 17A,
Krakow 30-084

Germany

Bleicheroder Straße 13, 13187,
Berlin, Germany