Health plans around the country are using RPA to ensure the accuracy and timeliness of their provider directories. This has helped them avoid potential fines for inaccurate databases, while lowering their operational costs through RPA. By using Intelligent Automation (IA), we can shift traditionally time-consuming workloads over to a virtual workforce built specifically to complete high-volume tasks and workflows. With this added support, healthcare providers have more time to focus on higher priorities and direct patient care.
RPA can improve processes, improve the quality of care, and decrease expenses by:
Automating processes in the medical informatics field
Expediting the transfer of patient records
Eliminating repetitive work for highly-paid knowledge workers
Facilitating timely payments to federal contractors
Relieving interoperability issues related to incompatible legacy and mainframe systems
Power Automate, part of the Microsoft Power Platform, is a powerful automation tool designed to streamline workflows and integrate various applications and services. In the healthcare industry, Power Automate can significantly enhance operational efficiency, reduce costs, and improve patient care by automating repetitive tasks and complex processes.
AI skills (NLP, AI Computer Vision, Intelligent Optical Recognition)
Machine learning
Long-running workflows
Process mining
Native integrations
Advanced analytics
Power Automate boosts productivity and efficiency by automating repetitive tasks such as file synchronization, notifications, and data collection.
Connects to 200+ data sources, integrating with Microsoft and third-party apps like OneDrive, SharePoint, MailChimp, and Slack.
Facilitates easy access and sharing of business data across different apps, like saving email attachments to SharePoint.
Enables fast, secure workflow creation without coding, with ready-to-use templates and UI flows for manual processes.
Allows creation of custom connectors for workflows triggered by external events, like receiving tweets about your brand.
Utilizes AI for tasks like form processing and text classification, automating data extraction and decision-making.
Helps design logic for Power Apps through a point-and-click approach, automating workflows based on events or schedules.
Ensures data consistency and guides users through multi-stage workflows, like requiring approvals before order submission.
Increases productivity by automating both individual tasks and large-scale systems efficiently.
Xylity offers its Intelligent Automation (IA) Service as a guide and support for healthcare organizations regardless of where you are on your automation journey, from automating one task to implementing an end-to-end solution.
Document triage | Patient Intake | Pharmacy/ Supply Chain | Care Delivery | Backoffice | Revenue cycle management |
Channel intake | Patient enrollment | Fulfillment | Health and wellness | Scheduling | Billing/Claim submission |
Data entry | Insurance verification | Patient profile | Nutritional management | Billing | Cash application |
Barcode/Scan | Benefit verification | Compliance and controls | Value-based care | Denial/Appeal Management | |
Indexing | Prior authorization | DUR review | Case management | Patient pay | |
Financial planning | Order management | Utilization management | Reconciliation | ||
Scheduling | Inventory management | Clinical analytics | Adjustments/ Write-offs | ||
Document intake | Adjudication | ||||
Medical coding |
Enterprise planning | Financial management | Business planning, design | Human Resources management |
Legal and compliance management | External relationship management | Enterprise administrative services | Enterprise governance |
Risk management | Change management | Vendor management | IT management |
RPA is a solution whose time has come. The “do more with less” mentality that drives so many business decisions has brought automation to the forefront of consideration when enterprises evaluate solutions for process improvement.
Solution | Description |
Integration with Electronic Health Records (EHR) | Workers can integrate Power Automate with their EHR system to automate recurring data entry tasks and send notifications for new patient records. |
Appointment Management | Medical personnel can automate appointment booking or scheduling and set reminders for patient appointments via SMS, emails, push notifications, or other mediums. |
Document Reviewing & Management | Automates document review processes by sending notifications or alerts when a document is ready for review, and tracks modifications, gathers feedback, and merges comments. |
Set Reminders | Power Automate sets up reminders for court dates, hearings, deadlines, client meetings, etc. |
Automating NDAs | Automates the workflow of creating and deploying NDAs, streamlining external and internal approvals. |
Conflict Checks | Performs detailed analysis of client cases using name checks, subject checks, case comparison, etc., standardizing the process. |
Medical Billing and Claims Processing | Automates billing processes such as issuing invoices, managing product and service libraries, and automating scheduled, late, and recurring invoices. |
Improving Computing Systems in Medical Data Structuring | Automates data entry, copying tasks, migration, digitization of paper records, information reduction, file classification, and data extraction. |
Medical Supply Chain Management | Manages complex healthcare supply chains by automating redundant data entry and administrative procedures. |
Scheduling Appointments | Synchronizes appointment data with EMR systems to provide accurate information on doctor availability and time slots. |
Is your organization ready for a new model of process transformation that puts patient experiences first?
Let’s transform your healthcare organization with Power Automate RPA.
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