loader image

The insurance industry is undergoing a digital revolution. Customers expect faster claims processing, personalized service, and seamless digital experiences. Microsoft Power Apps empowers insurance providers to build custom, low-code applications that streamline internal processes, enhance customer engagement, and accelerate claims management. At Xylity Technologies, we help insurers modernize their operations with tailor-made Power Apps designed for agility, compliance, and efficiency.

Why Power Apps for Insurance?

Power Apps provides insurance companies with a flexible, scalable solution to digitize core business processes—without the need for complex coding or expensive IT development. From claims tracking to policy administration, Power Apps helps insurance providers reduce manual work, ensure data accuracy, and deliver faster service.

With Power Apps, insurance businesses can:

Digitize Claims Processing

Build apps to intake, track, and process claims with real-time updates and automation.

Streamline Underwriting

Automate document collection, risk assessment workflows, and approvals to reduce underwriting time.

Improve Customer Engagement

Create customer-facing apps or portals for policy information, claims status, and renewal reminders.

Enhance Agent Productivity

Develop internal apps to help agents manage leads, customer profiles, and follow-ups from anywhere.

Power Apps Services for Insurance

Feature

Description

Custom Claims App Development

Build intuitive apps to manage end-to-end claims lifecycle—submission, review, approval, and settlement.

Underwriting Automation

Automate data gathering, risk assessment, and underwriting documentation workflows.

Agent Productivity Tools

Create mobile apps for agents to manage client interactions, renewals, and document uploads on the go.

Customer Self-Service Portals

Enable customers to file claims, view policy details, and request support through custom apps.

Policy Administration

Build apps to handle policy issuance, updates, renewals, and premium calculations.

Compliance Tracking

Automate audit trails, generate reports, and ensure compliance with regulatory requirements.

Document Management

Digitize document handling, e-signatures, and secure storage with SharePoint integrations.

Integration with Core Systems

Seamlessly connect with CRMs, ERPs, and policy admin systems for unified data flow.

Benefits of Power Apps in the Insurance Industry

Rapid App Development

Create and deploy custom insurance applications faster with low-code technology.

Better Customer Experience

Offer policyholders real-time access to their information and claims status via self-service apps.

Cost Efficiency

Reduce operational costs by automating manual, paper-heavy insurance processes.

Mobile Access for Agents

Empower field agents with mobile-first tools to handle policy servicing and lead follow-ups.

Compliance & Security

Maintain industry compliance and ensure secure handling of customer and policy data.

Seamless Integration

Integrate with Microsoft Dynamics 365, Office 365, and legacy insurance systems to enable smooth data exchange.

Insurance Use Cases with Power Apps

Use Case

Power Apps Solution

Outcome

Claims Submission & Processing

Power App + Power Automate

Faster claim intake, routing, and settlement tracking with reduced manual effort.

Policy Renewal Alerts

Power App + Automated Notifications

Proactive customer communication with renewal reminders and policy updates.

Agent Productivity Tracker

Power App (Mobile)

Real-time tracking of agent performance, meetings, and customer interactions.

Underwriting Workflow

Power App + SharePoint

Automated workflows for document collection, approvals, and risk analysis.

Customer Service Chatbot

Power Virtual Agents

AI-driven chatbot to handle FAQs and guide policyholders on common requests.

Audit & Compliance Reports

Power BI Integration

Real-time dashboards for regulatory reporting and compliance tracking.

Document Uploads & Verification

Power App with Camera & e-Sign

Capture documents, signatures, and verification in the field.

Tech Stack & Expertise

Category

Technology

Expertise

App Development

Power Apps

Low-code solutions for claims, policy, and agent workflows.

Automation

Power Automate

Claims approvals, notifications, and document workflows.

Data Analytics

Power BI

Claims trends, risk profiling, and policy performance dashboards.

Integration

Dynamics 365, SharePoint, Legacy Systems

Seamless integration with insurance CRMs, ERPs, and core systems.

AI & Chatbots

Power Virtual Agents

Customer service automation and lead qualification bots.

How Power Apps Supports Insurance Operations

Custom App Development

Tailor apps to manage client onboarding, claims tracking, or policy servicing.

Workflow Automation

Streamline repetitive tasks like email notifications, approvals, and compliance reporting.

Data-Driven Insights

Integrate Power BI with Power Apps to visualize key performance indicators and risk data.

Customer-Centric Tools

Empower customers with user-friendly apps for claims, renewals, and queries.

Why Choose Xylity Technologies for Power Apps in Insurance?

Industry-Focused Customization

We understand the unique needs of insurance providers and design apps that streamline operations, boost agent efficiency, and enhance customer satisfaction.

Certified Power Platform Experts

Our Microsoft-certified professionals ensure every solution is robust, secure, and aligned with industry best practices.

End-to-End Delivery

From process consulting to app development, integration, and support—we manage the full lifecycle of Power Apps implementation.

Trusted by Clients

Xylity has delivered digital transformation across financial services and insurance companies through powerful, scalable, and easy-to-use Power Apps solutions.

Xylity’s Power Apps Services for Insurance

Insurance App Consultation & Strategy

Custom Claims App Development

Policy & Customer Management Solutions

Underwriting Automation Workflows

Mobile Apps for Agents & Field Teams

Integration with Core Insurance Systems

Data Visualization & Reporting Dashboards

Training, Support & Maintenance

Ready to Transform Your Insurance Operations with Power Apps?

Let Xylity Technologies help you digitize and automate your insurance processes with Microsoft Power Apps. From faster claims processing to smarter customer engagement, we deliver end-to-end solutions tailored to your business goals. Contact us today for a free consultation.

Get in Touch

USA

24610 Durindal Ter,
Sterling, VA 20166, USA.

India

3rd Floor, 340 F-AD
Scheme 74-C, Vijay Nagar, Indore – 452010, M.P

Poland

Bronowicka 17A,
Krakow 30-084

Germany

Bleicheroder Straße 13, 13187,
Berlin, Germany