Zapier is a no-code integration platform connecting web applications through trigger-action workflows. When an event occurs in one app (new lead in CRM, form submission, email received), Zapier triggers actions in other apps (create task, send notification, update spreadsheet). 6,000+ app connections. Multi-step Zaps with filters, formatters, and conditional logic.
Zapier is ideal for: departmental automation (marketing → CRM, support → project management), SaaS-to-SaaS connections, and rapid prototyping of integration workflows. For enterprise-scale integration with high volume, complex transformations, or on-premises systems, Xylity recommends MuleSoft, Boomi, or Power Automate.