A software company deployed monthly with 4-week lead times and manual testing. We implemented DevOps practices with CI/CD, infrastructure-as-code, and automated testing — enabling daily deployments.
A software company deployed monthly with 4-week lead times and manual testing. We implemented DevOps practices with CI/CD, infrastructure-as-code, and automated testing — enabling daily deployments. The organization had reached an inflection point — service desk metrics were compiled manually at month-end — too late to fix SLA breaches. Resource utilization was tracked in spreadsheets with weekly updates. Technical debt accumulated invisibly across hundreds of repositories until it became a crisis.
SOC 2 compliance, ITIL service management standards, and SLA contractual requirements added complexity that generalist technology vendors consistently underestimated. Previous initiatives had stalled because the technology partner didn't understand these constraints — delivering solutions that technically worked but failed compliance review or didn't fit operational workflows.
The executive sponsor set clear expectations: measurable impact within one quarter. They needed a partner with both cloud & devops expertise and it domain knowledge — someone who could deliver quickly without creating compliance risk or workflow disruption.
We designed a phased approach optimized for speed-to-value:
Cloud readiness assessment. Dependency mapping. Migration wave planning.
Azure landing zone with security and SOC 2 compliance, ITIL service management standards, and SLA contractual requirements controls.
Phased waves: lift-and-shift → re-platform → re-architect by complexity.
Performance, security, and compliance testing. Cost optimization.
Final cutover. Knowledge transfer. Runbooks. Monitoring setup.
Target: Azure with hub-spoke network and compliance controls
Migration: Phased waves based on complexity
Operations: Azure Monitor,