The Challenge
A payment processor needed real-time monitoring of 10M daily transactions for fraud patterns and regulatory reporting. We built a streaming pipeline with Kafka, Event Hubs, and Databricks — delivering sub-second alerts. The organization faced mounting pressure from leadership to modernize. Existing systems and processes had reached their limits — manual workarounds consumed staff time, data quality was unreliable, and decision-makers lacked the visibility they needed.
The banking industry added specific complexity: regulatory requirements (SOX, PCI-DSS, GLBA, Basel III) demanded auditable processes and governance. Any technology change needed to maintain compliance continuity while delivering measurable improvement.
Previous attempts had stalled — either the technology was too complex for the internal team to maintain, the vendor didn't understand banking industry requirements, or the project scope expanded until timelines became unrealistic. This time, the sponsor demanded a phased approach with measurable results within one quarter.