Education salesforce must navigate: FERPA student privacy (every data flow involving education records), Title IX compliance, accreditation reporting requirements (IPEDS, regional accreditors), and the shared governance structures that affect technology adoption timelines. Technology decisions in education involve faculty senates, IT committees, and administrative leadership — consensus-driven, not top-down.
Salesforce Education Cloud (formerly HEDA/EDA) for enrollment management, student lifecycle tracking, advancement/fundraising, and the 360-degree student view connecting admissions, advising, career services, and alumni relations on a single platform.