The Challenge
A mid-size contractor managed estimating, accounting, and equipment through disconnected systems. We deployed D365 Project Operations — unifying project management for a $500M backlog. The organization had reached an inflection point — project cost tracking lagged reality by weeks. Field data collection was paper-based — safety inspections, punch lists, and quality reports lived in filing cabinets. Multi-site document management was fragmented across job trailers.
OSHA safety regulations, Davis-Bacon prevailing wage requirements, and bonding/insurance compliance added complexity that generalist technology vendors consistently underestimated. Previous initiatives had stalled because the technology partner didn't understand these constraints — delivering solutions that technically worked but failed compliance review or didn't fit operational workflows.
The executive sponsor set clear expectations: measurable impact within one quarter. They needed a partner with both microsoft platform expertise and construction domain knowledge — someone who could deliver quickly without creating compliance risk or workflow disruption.