loader image

Business Challenges

The nonprofit organization faced several challenges related to its data management and reporting processes. They had a large amount of data collected from various sources, including fundraising campaigns, program initiatives, and volunteer engagement, but lacked a unified system to analyze and visualize this data. The client needed a solution to help them make sense of their data, improve decision-making, and demonstrate their impact to donors and stakeholders.


To address the client’s needs, a Business Intelligence and Visualization Services team was engaged to develop a solution that would provide the organization with meaningful insights from their data. The team worked closely with the client to understand their data sources, business goals, and reporting needs, and developed a customized data management and visualization platform using Microsoft Power BI.

The platform integrated data from various sources into a single data model, allowing the client to analyze data related to donor behavior, program impact, and fundraising campaigns. The platform also provided interactive visualizations and dashboards that allowed the client to track progress towards their goals, identify trends, and visualize their data in a way that was easy to understand and share.


  • Better Utilisation


  • Higher Sell-through


  • Streamlined Processes


The Business Intelligence and Visualization Services team’s solution provided the nonprofit organization with a range of benefits, including:

  • Improved decision-making: The client was able to make more informed decisions based on insights from their data, helping them allocate resources more effectively and prioritize initiatives.
  • Increased transparency: The platform allowed the client to share data and insights with donors and stakeholders, increasing transparency and accountability in their operations.
  • Enhanced fundraising: The client was able to track the success of fundraising campaigns and identify opportunities for improvement, leading to increased donor engagement and support.
  • Streamlined reporting: The platform provided a centralized system for data management and reporting, reducing manual effort and improving the accuracy and timeliness of reporting.

By leveraging Business Intelligence and Visualization Services, the nonprofit organization was able to overcome their data management challenges and improve their operations. The solution provided the client with insights into their data that helped them make more informed decisions, increase transparency and accountability, and enhance their fundraising efforts. The platform also provided a streamlined system for data management and reporting, reducing manual effort and improving accuracy.

KPIs monitored

  • Donor acquisition and retention rate: This KPI measures the number of new donors acquired and the percentage of donors who continue to support the organization over time.
  • Fundraising effectiveness: This KPI measures the return on investment from fundraising activities and campaigns.
  • Program impact: This KPI measures the impact of the organization’s programs on its target population, as well as the number of beneficiaries reached.
  • Volunteer engagement: This KPI measures the number of volunteers engaged in the organization’s activities, as well as their level of participation and satisfaction.
  • Financial sustainability: This KPI measures the organization’s financial health, including revenue, expenses, and reserves.
  • Public awareness: This KPI measures the level of public awareness and understanding of the organization’s mission and programs.
  • Organizational effectiveness: This KPI measures the efficiency and effectiveness of the organization’s operations, including staff performance and stakeholder satisfaction.
  • Impact reporting: This KPI measures the organization’s ability to effectively communicate its impact and outcomes to donors, stakeholders, and the public.
  • Program efficiency: This KPI measures the cost-effectiveness of the organization’s programs, including the ratio of program expenses to program outcomes.
  • Board governance: This KPI measures the effectiveness of the organization’s board of directors in providing strategic direction and oversight.